Bureau of Forensic Services are by appointment only. No walk-ins. The С»ÆѼÊÓƵ County Bureau of Forensic Services is located on the second floor of the С»ÆѼÊÓƵ County Detention Center. All visitors must enter through the main lobby at the front of the facility. Free parking is available in the parking deck immediately to the right of the С»ÆѼÊÓƵ County Detention Facility.
All visitors must pass through security and may be subject to search. All bags, containers and purses will be screened and are subject to search. No weapons are allowed inside the facility.
Please do not bring other people with you to your appointment. For appointment holders needing personal assistance, you will be limited to one person accompanying you for that purpose.
The Bureau of Forensic Services' public services are available for appointment only between 8:30 a.m.-5 p.m., Monday through Friday. The Bureau is closed on all С»ÆѼÊÓƵ County recognized holidays.
The С»ÆѼÊÓƵ County Sheriff's Office issues Concealed Carry Permits.
Identification Requirements
Individuals wishing to obtain fingerprints must present a current/valid, government-issued, photo identification (for example, a state-issued driver's license or ID card, passport or military ID). No digital representations of said identification will be accepted.
Cost
The Bureau does not accept online or pre-payment for services.
- Fingerprint Services: $30
- Additional Fingerprint Cards: $5 each
Payment Methods
- Credit Cards (Not American Express)
- Cash
- Personal Checks:
- Accepted with a valid NC Driver License, NC Identification Card, or US passport.
- Out-of-state checks are not accepted unless accompanied by a valid NC driver's license, local address, and local phone number.
- Checks must be pre-printed with payer's name, address, phone number, bank account, and routing number. A street address must be provided if a PO Box is printed on the check.
Fingerprint Services
The Bureau can provide either electronic fingerprint submissions or hard copies of fingerprint cards based on the needs of the individual seeking the service.
Electronic fingerprint submissions are submitted directly to the North Carolina State Bureau of Investigation. For the Bureau to submit fingerprints electronically, we require an Electronic Submission of Release and Applicant information form printed off and brought in at the time of your appointment. *Note*: The Bureau cannot submit fingerprints electronically to another state.
Hard copy fingerprint cards are returned to the customer for submission purposes at the completion of their appointment. Wet inked prints can be completed at the request of the customer.
Other Area Fingerprint Service Providers
- С»ÆѼÊÓƵ Forest PD
- Cumberland County Sheriff’s Office
- Durham County Sheriff’s Office
- Franklin County Sheriff’s Office
- Harnett County Sheriff’s Office
- Johnston County Sheriff’s Office
- Mecklenburg County Sheriff’s Office
- Orange County Sheriff’s Office
- Field Print (For FBI fingerprint checks only)
I have been told that the NC SBI did not receive my prints, what can I do?
If the prints were electronically submitted by the Bureau at the time of service, call 919-856-6300 and speak with one of our Customer Service Representatives who can verify if the prints were submitted. If you were provided a fingerprint card at the time of service, we will be unable to confirm if the prints were submitted to the NC SBI.
I received a letter or email indicating that the NC SBI rejected my prints based on the quality of the prints; what can I do?
Many people have prints that are not conducive to the quality necessary for a successful fingerprint submission. Many factors that are outside of the control of our staff members influence the quality of the fingerprints collected including age, amount of moisture on the skin, dry skin, scars, wrinkles, etc.
At the time of service, the Bureau may be aware that the prints are low quality and will relay that information to you; however, as the Bureau is not the entity responsible for completing the background investigation, we cannot decisively guarantee the acceptance of the prints for background purposes. If you received a letter or email indicating that the prints were rejected based on the quality of the fingerprints submitted, bring a copy of that documentation and we will reprint you at no cost.
I recently obtained my fingerprints and have since found out that I need additional fingerprint cards; do I have to pay again?
If you schedule another appointment within 10 days of the original service we will complete additional prints at our additional print rate of $5 per fingerprint card. The physical day scheduled does not have to be within 10 days of the original service date; however, another appointment must have been placed on the scheduler within 10 days of the original service date.
I need fingerprints submitted to another state; what do I do?
The Bureau can only submit fingerprints electronically to the NC SBI for North Carolina background checks. If the state in question allows the submission of physical fingerprint cards, we can provide you a fingerprint card for that purpose, but we do not submit the fingerprint card for you.